Navigating the modern healthcare system can be exhausting and overwhelming. You don't have to do it alone. True Care Advocates provides independent, personalized health advocacy to help you and your loved ones make informed medical decisions, resolve frustrating billing issues, and achieve optimal well-being.
We listen closely. We guide clearly. We advocate fiercely.
Our vision is to guide you through every step of your healthcare journey, closing gaps in communication and care between your providers, you, and your caregivers, and keeping your personal health goals at the center of every decision.
We treat your family like our own, ensuring dignity, independence, and the highest quality of support so your loved ones can age safely in the comfort of home.
True Care Advocates LLC is a locally owned company whose founder is Lidija Pandzic. As a Registered Nurse with over 15 years of diverse clinical experience-spanning acute hospital units, home health care, senior living leadership, long term care supervisor —Lidija brings a deep, holistic understanding to geriatric healthcare and Medicare limitations.
At True Care Advocates LLC, her mission is proactive advocacy that recognize medical crises before they start, supporting safe aging in the comfort of your home.
Our collaborative care approch eliminate unnecessary ER visits, prevent surprise medical costs, and lift the heavy burden of anxiety from clients and family caregivers.
Your peace of mind is my ultimate purpose.
I am dedicated to ensuring that you and your loved ones never have to navigate the exhausting complexities of the healthcare system alone. By using my knowledge and clinical experience, I will advocate for your holistically through care collaboration, and wrap every decision in genuine empathy, care, and compassion. You will be heard, you will be safe, and you will have a trusted professional standing firmly in your corner every step of the way.
With warmth, respect, and dedicated support,
Lidija Pandzic, RN BSN
Personal Advocate
Our experienced advocates stand beside you as your dedicated liaisons, taking care of both the clinical and administrative details so you and your loved ones can focus on what matters most: healing.
Whether you are caring for an aging parent, living with a long-term illness, or facing something new, we walk with you every step of the way.
We have experience supporting clients and families living with:
We come to you, wherever care is happening:
We are available in person, over the phone, by video call, and by email/text, whichever is easiest for you. Established clients have access to a 24/7 support line, so you are never left on your own.
Every engagement begins with a free 15-minute discovery call, so you know exactly what to expect — and what it costs — before you commit to anything.
$125/hr
Billed in 15-min increments after the first hour · 1-hr minimum
Ongoing care management and advocacy.
$1,450 flat
One-time project · 50% deposit, 50% at delivery · 2–4 weeks
Best for families needing a clear plan, fast.
$975/mo
Monthly retainer · month-to-month · 30 days' notice to cancel
Best for ongoing chronic-condition management.
$2,200/mo
Monthly retainer · month-to-month · 30 days' notice to cancel
Best for complex, high-acuity situations.
True Care Advocates reserves the right to adjust fees at its sole discretion based on each client’s unique circumstances and care requirements. All applicable rates and costs will be fully disclosed prior to the commencement of services.
True Care Advocates does not provide medical or legal advice. Services are private-pay and are not billed directly to insurance; an itemized superbill is available on request for HSA/FSA or out-of-network reimbursement. A limited number of reduced-fee slots are reserved each month for documented financial hardship — ask us during your discovery call.
Tell us what's going on. A member of our team will personally review your situation and respond within one business day — most often the same day.
Medical emergency? Call 911 or go to the nearest emergency room. This form is not monitored around the clock.
A member of our team will review your situation and reach out within one business day. If your need is urgent, please call us directly at (239) 371-1142.
